What is compliance?

Compliance means rules – to the benefit of you and us

Compliance means an act or process of complying with official requirements and recommendations. In all aspects of life we find rules telling us what is right and wrong - this also goes for the financial world. The rules regulating financial information are much stricter than those applicable to traditional consumer products.

Rules have been adopted in the financial world to ensure that you receive the necessary information to allow you to choose the investment that matches your profile best. Not all investments are equally suited to all investors. Also, the rules must ensure that we as a bank can obtain the necessary information to offer you the best advisory service. Moreover, the rules must prevent money laundering and the financing of terrorism. Therefore compliance excellence is a standard, not a goal for us!

This transforms into:

• Using common sense
• Knowing our customers
• Knowing what we are dealing with
• Giving clear, fair and not misleading advice
• Balancing our communication
• Creating informed basis for your decision-taking
• Preventing money laundering and the financing of terrorism

... in short acting appropriately